Product Description

Packaging & Shipping

relates products:

FAQ

Payment                                                               

1. Q:Do you offer sample for testing?
   A: Yes,we will give you sample fee first, and the sample fee can be refund after we have received your bulk  order.

2.Q: What's your MOQ?
   A: Small order can accept if we have in stock. The MOQ for Customized order is 2000pcs.

3.Q:How much for the payment fee?

   A:By T/T,it costs $10-$20 payment fee.

      By Westerm Union,it depends on your country which is about 2.5%-4%

      By Paypal,it will cost 5% payment fee.

Shipment                                                              

1.Q:What is the delivery time?
  A:Small order may be 1-3 days,big order maybe 3-7 days.

2.Q: Do you have certificates for your products?
   A: Yes, All our products can pass CE,FCC& RoHS approval. and the material are Lead-free, environment-friendly.

3.Q: What kind of warranty SIROKA offer?
   A: SIROKA provides 12 months warranty for all car charger,wall charger,wireless charger.and 6 months warranty for usb cable and other products.

Risk Control                                                             
1.Q: How to deal with the damaged goods in transportation?
  A: If the products problem is caused by us,such as the products get missing,were sent to wrong place,SIROKA would compensate for all.

2.Q: What conditions should be considered to return goods?
  A: First:Goods were delivery by SIROKA;

      Second:Goods are within warranty;

      Third:Good are not damaged.

3.Q: How long will SIROKA take deal with returned goods?
  A: SIROKA will provide the first feedback within 5 workdays.

Warmly Tips:

SIROKA don't take responsibility for belowing situations:

1)Man-made damage.

2)Un-professional installation damage.

3)Connector broken,parts lost.

4)Flex cable broken,crease too much,or self-welded.

5)If our label broken,then no warrany.(This point is very important,keep the label complete)